Fulfillment Policy

Refund Policy

We are committed to delivering high-quality UI/UX design services tailored to your unique needs. Due to the nature of our services, all sales are final. We do not offer refunds once a project has commenced. This policy is in place to ensure that our team can allocate the necessary resources and time to deliver exceptional design solutions for your business.

Cancellation Policy

We understand that plans can change, but to maintain efficiency and resource allocation for our projects, we do not accept cancellations once work has begun. Upon project initiation, we commit our resources and team to your project, dedicating our efforts to meet your specified requirements. This no-cancellation policy helps us maintain the integrity and scheduling of our workflow, ensuring that each client receives the full attention and expertise they deserve.

Pre-Purchase Transparency

To ensure clarity and satisfaction, we encourage you to review your project requirements and our capabilities thoroughly before engaging our services. Our team is available to discuss any aspect of your project to ensure alignment with your expectations prior to commencement.

Contact Us

For any inquiries or clarifications regarding our policies, please feel free to contact us at shane@turbodesign.co

We are here to assist you every step of the way.